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social media buzz







                    id you know
                    why same prod-
                    ucts or services
                    are offered on
          D various prices
           in the market? A message
           circulating on social media
           has an answer to this query.
           Here it goes:
             Many of you may have a
           Sales and Marketing Back-
           ground I hope you will find
           the article below intetesting.
             The Decoy Effect in mar-
           keting (superb)
             Why does Apple always
           come up with three versions
           of iPhone?
             Let’s understand this by
           an example.
             Let’s say you are an ice-                                              but disappear when we take
           cream lover. You find great   Using ‘Decoy effect’                       a fifty-cent aspirin? Why do
           value in eating ice-cream.                                               we splurge on a lavish meal
             One fine day, you are out   to market proDUcts                         but cut coupons to save
           to treat yourself. Shop-                                                 twenty-five cents on a can
           keeper provides you below                                                of soup?
           options:                 A latest WhatsApp message suggests that we’re     When it comes to mak-
             One Scoop Ice Cream: 13   victims of our own instincts and impulses when   ing decisions in our lives, we
           bucks                    it comes to buying things, finds tehelka bureau  think we’re making smart,
             Two Scoop Ice Cream: 19                                                rational choices. But are we?
           bucks                                                                      In this newly revised
             Three Scoop Ice Cream:   expensive option.     Standard                and expanded edition of
           19.5 bucks                Can you see a similar                          the groundbreaking New
             The negligible difference   pattern in the pricing of   economic theory   York Times bestseller, Dan
           between the prices of 2nd   iphone11 by Apple?   assumes that            Ariely refutes the common
           and 3rd options gets your   iPhone: $ 699                                assumption that we behave
           attention.                iPhone Pro: $ 999      we are rational,        in fundamentally rational
             This is called Decoy    iPhone Pro max: $ 1099  but we are not.        ways.
           Effect.                   Yes, Apple does use Decoy                        From drinking coffee to
             A 2nd option is just a   effect to drive consumer to   Most of the time,   losing weight, from buying
           Decoy option. Companies   buy the expensive version of   we’re deeply    a car to choosing a romantic
           provide decoy option so   their product. Not only they                   partner, we consistently
           that customer can com-  are making quality products,   irrational.       overpay, underestimate, and
           pare Decoy option with an   but also they are not leaving                procrastinate.
           expensive option (and select   any stone unturned when   However, it       Most of the time, we’re
           the expensive one).     it comes to marketing and   doesn’t follow       deeply irrational. Yet these
             In the absence of a decoy   selling their products.                    misguided behaviors
           option, the customer will   Explained very well in   that we’re          are neither random nor
           compare: 13 bucks vs 19.5   Dan Ariely’s book “Predict-  chaotic. There   senseless.
           bucks - and may probably go   ably Irrational”.                            They’re systematic and
           with a cheaper option.                           are predictable         predictable — making us
             But with decoy option,   Tehelka Bureau adds: The   patterns in our    predictably irrational.
           the customer now com-   book also explains why do                          There are predictable pat-
           pares 19 bucks vs 19.5 bucks   our headaches persist after   behaviour   terns in our behavior.
           - and most likely selects the   we take a one-cent aspirin                       letters@tehelka.com



                                         Tehelka / 31 october 2019  59  www.Tehelka.com
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