Page 29 - Tehelka Issue 13 - July 15, 2018
P. 29

twiplomacy






          Vikas Mishra in his defense main-  Hindu girl, Pooja Singh, a management   am a Hindu too. Kindly assign Mr Shoaib
       tained that all he had told Tanvi Seth   professional, seeking assistance to fix   for all my future customer care requests!
       was to get her nikahnama name Sadia   her Airtel Digital TV network allegedly   Also, please refer Ms @pooja303singh
       Anas endorsed on her passport, which   blatantly told the technician who re-  case to  a qualified  psychiatrist.  She
       she refused to do. But within hours, not   sponded to her complaint and gave his   needs a different brain, not a different
       only was the officer transferred and an   name as Shoaib that as he was a Muslim   representative.”
       enquiry instituted, but the regional pass-  she did not trust him and that she should   Seems the former J&K Chief Minis-
       port officer called the couple to the pass-  be provided with a Hindu executive who   ter, Omar Abdullah, adopted a practical
       port office in Gomtinagar, and with the   can resolve her complaint. Seems the   and impactful way. He declared that he
       media camera flashlights all around and   private telecom player heeded to her de-  would immediately change his mobile
       a milieu of journalists waiting to record   mand and replaced Shoaib with Gaganjot   operator without delay.
       this significant moment, handed over the   Singh, a Sikh, to address her complaint.   But while Omar has made his inten-
       passports to the smiling couple.    Pooja’s preference for customer reso-  tion very clear and public, there may be
          But such was not the fate meted out to   lution team members on the basis of reli-  many who will not be so vocal but will do
       the ‘victim’ by private telecom company   gion has drawn a lot of flak on social me-  as he did. Airtel may not even know but
       Airtel. Shoaib, who for no fault of his had   dia. Her tweets generated a lot of furore   one tweet by one Pooja may have cost
       to suffer the ‘religious bias’ at the hands   on the social media after they went viral.   them the loss of huge business. While re-
       of a customer just because his name was   She was subjected to a lot of criticism and   ligious intolerance is growing and many
       Shoaib and he was a Muslim. This case   ridiculed and poked for her attitude and   youths are talking a language of bigotry
       crosses all barriers of logic and decorum   mindset. She was mocked and told that   that has not been spoken out so blatantly,
       and leaves a lot to be said for the mindset   even if she supported the Hindutva par-  at least not in Lucknow, which has a fab-
       of people and the desire of private com-  ties like the BJP or believed in RSS ideol-  ric of social harmony and respect for in-
       panies not to ruffle feathers.    ogy she had no right to discriminate on   terfaith alliances. But such violent, vocal
          Just a few months back, another case   religious grounds.        outburst of hatred and distrust are sure
       of religious intolerance had come to light   In a tone derived from the Shahrukh   to have retaliation. This is what is termed
       in the City of Nawabs. A Lucknow-based   Khan’s popular dialogue was a tweet, “I   ‘moment of truth.’ It is a reaction to this
                                                                           outburst which will have ‘momentous
                                                                           impact.’ And many times the one who
                                                                           does this is blissfully unaware of the huge
          Is it a case of ‘All’s well that                                 psychological as well as financial loss his
                                                                           outburst can cost not just to an individu-
          ends well’ or something else?                                    al, organization but to the society at large.
                                                                           Tweets of Tanvi Seth to Sushma Swaraj
                                                                           *Ma’am I never ever imagined that in a
          The smiling photographs of the   hid facts and they were residing   place like passport office we would have
          couple with their newly acquired   in Ghaziabad but gave their place   a people who are moral policing the citi-
          passports, with the RPO stand-  of residence as Lucknow. This is   zens. He dint just put my passport on hold
          ing beside them, are likely to be   another grave error, which may be   he even put my husband’s @5220manas
          changed soon. Protests against   held against them.              passport on hold. This is clear grudge. I
          the RPO acting in haste and under   The social media platform that   was shocked at this 1/2
          social media pressure by issuing a   Tanvi used for lodging her com-  *“I have never felt so insulted in the
          passport to Tanvi Seth are getting   plaint against the passport officer   last 12 years of my marriage with my hus-
          louder. It is being alleged that her   obstructing the issuance of her   band. It is my personal choice to choose a
          true identity is in doubt as her   passport is likely to go against her   name I want to after marriage. This is our
          documents like nikahnama and   now. Already, the tweets against   family matter and last thing I expected to
          Aadhaar card show two different   her are growing in number. Some   hear at the passport office was 2/3
          names — Shadia Anas and Tanvi   of them are downright abusive and
          Seth. This is a grave crime and she   leave a bad taste in the mouth. Of   Tweet of Pooja Singh
          can be charged with a dual identity   course, there are many who are all   “Dear Shoaib, as you are a Muslim, I have
          and also of protesting and accusing   in praise for the courage that the   no faith in your work ethic….requesting
          a government official of wrong duty   couple exercised in bringing the is-  you to assign a Hindu representative for
          who was simply doing his job.  sue to the fore. But the story seems   me.”
             The other flaw is that the couple   to have taken a different turn now.
                                                                                             letters@tehelka.com


                                            Tehelka / 15 july 2018  29  www.Tehelka.com



     28-29 Kulsum Mustafa.indd   3                                                                      03/07/18   3:48 PM
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