{"id":329466,"date":"2020-12-14T08:30:06","date_gmt":"2020-12-14T08:30:06","guid":{"rendered":"http:\/\/tehelka.com\/?p=329466"},"modified":"2020-12-14T08:30:10","modified_gmt":"2020-12-14T08:30:10","slug":"jamtara-a-new-cybercrimes-hub","status":"publish","type":"post","link":"https:\/\/tehelka.com\/jamtara-a-new-cybercrimes-hub\/","title":{"rendered":"Jamtara \u2013 A new cybercrimes hub"},"content":{"rendered":"

\"\"<\/a>When my phone buzzed, a husky voice echoed. Posing to be the Manager of State Bank, he informed me that that my KYC was not updated with my bank account. I was surprised for a moment. Being stranded for a long period at my working place due to Covid 19 pandemic, there was no way out of how I could reach the branch in Kolkata. I was upset for a while .The husky voice persuaded me to divulge my bank card number and the bank account. Soon I realised that it was fake call to trap me… a voice phishing. The use of phone (voice phishing) to capture such financial data from account holders, posing as officials from a bank is known as \u2018Phishing\u2019. Phishing is a cyber attack to steal user data, login credentials, credit card numbers, internal data etc. Such incidents of phishing happen every day and in great number. \u201cPhish\u201d is pronounced just as it is spelled the word \u201cfish\u201d-the analogy is of an angler throwing a baited hook and hoping you bite. The moment you bite you are trapped.<\/span><\/p>\n

Service industry<\/strong><\/span><\/p>\n

India has over 350 million internet users and 80 per cent of them use the internet for financial dealings and transactions and are thus susceptible to Cyber crime. This figure is projected to grow to over 500 million by the year 2022. <\/span>As per Government reports, many hubs across India have flourished as part of the \u2018Cybercrime as a Service\u2019 Industry. Maharashtra recorded 2,945 cases of <\/span>Cyber Crime till September 2018 and most of them were in Mumbai.<\/span><\/p>\n

In Delhi, in 2017, as per the Delhi <\/span>police, only 84 FIRs were registered at the cyber crime cell. Until April 2016, 110 complaints were lodged, but only 26 FIRs were registered. In Chennai, as per reports, 5,703 complaints have been <\/span>received by the cyber crime cell in the past five years. Bengaluru registered the most number of cyber crime cases in 2018. It saw a whopping 5,035 FIRs registered at the lone cyber crime police station in the city. All this statistics shows that this industry of \u2018Cybercrime as a <\/span>Service\u2019 is an organised form of services and is a formal affair.<\/span><\/p>\n

Modus Operandi<\/strong><\/span><\/p>\n

The caller usually pretends to be a bank representative or someone from the bank\u2019s technical team. In most cases, the caller sounds professional and provides a convincing reason for calling the customer. After giving a false sense of security, the caller then tricks the victim into giving away their personal and confidential data such as: one-time-password (OTP), credit\/debit card number, the card\u2019s CVV number [Card Verification Value \u2014 3 to 4 digit number printed on the flip side of the card], expiry date, <\/span>secure password, ATM pin, Internet Banking login ID and password and <\/span>other personal information.<\/span><\/p>\n

With the increasing use of smart phones and internet banking, various types of cybercrimes are posing threat in day to day life. Till date, it was advised by the bank not to share the PIN or OTP number of your debit\/credit card with an unknown person. But now days the <\/span>modus operandi has changed. With more digital money transfer and wallet services available, fraudsters have discovered new ways of online phishing. During the corona virus pandemic and the sudden shift of working from home have presented cyber crooks with a <\/span>one of a kind of opportunity to make a quick buck.<\/span><\/p>\n

With such crucial information at hand, the fraudster can easily carry out illegal financial transactions using the victim\u2019s name. Or, for duping users, they generally ask the targeted consumer to download a mobile or desktop application such as \u2018Any desk\u2019, \u2018Quick support\u2019 and \u2018Team Viewer\u2019 to resolve the KYC <\/span>issue. These applications allow remote access to the user\u2019s account, including PIN details. They then siphon off funds from the target\u2019s account. In this new way of Pay tm KYC, fraud money can be phished out of your account even without OTP.<\/span><\/p>\n

According to estimates, in the year 2017 alone the global cost of cyber crime reached as much as $608 billion \u2014 about 0.8% of the global GDP. If we look at <\/span>India for the same period, the cost of <\/span>Cyber crime amounted to a loss of $18.5 billion. In 2017, India witnessed one case of cyber crime every 10 minutes and most of these incidents were not reported.<\/span><\/p>\n

Pakur, Giridih Deogarh, Sahebganj and Dumka<\/strong><\/span><\/p>\n

Pakur, Deoghar, Godda, Sahebgang and Dumka apart from Jamtara have become the new hub for cyber crime in the state of Jharkhand. These areas are now been patronised even better by cyber criminals. There have been numerous cases registered against legitimate \u2018Call Centers\u2019 in Gurugram, Noida, Hyderabad, Kolkata, Bengaluru, Anantapur. All this is done as part of the large and flourishing \u2018Cybercrime as a Service\u2019 in India. Giridih has earned the sobriquet of \u201cCyber Zone\u201d. So is the town of Deogarh in Jharkhand. Giridih\u2019s Binsmi village has 1,000 dwellings and is home to about 900 cyber cheats. With a population of 25 lakhs approximately, Giridih was once known for its mica, and later for its collieries and steel-producing units. But the benefits of industrialisation have not reached most of its residents who continue to lead tough lives. Jharkhand is a tale of simple, democratic technology put into the hands of restless minds and impoverished bodies.<\/span><\/p>\n

Jamtara<\/strong><\/span><\/p>\n

Jamtara, is a small sleepy town which has gained notoriety in cyber crime and is known as cyber capital. Have you ever heard about this place?<\/span><\/p>\n

Amidst the malnutrition and poverty, this little town is often frequently visited by police teams of different states. Hardly known for its connection to the great reformer for women liberation, the quiet railway attention is known for its notoriety.<\/span><\/p>\n

Only a few hundred metres from the Vidyasagar railway station is the place where Iswar Chandra Vidyasagar lived for 18 years, taught girls in a thatched school, and distributed medicines from a home clinic. Some of the articles used by him are still lying there but the place which should have been a tourist destination does not get any visitors these days. Many of its \u2018phishing\u2019\u2019 experts have never left town, but their reach spans the nation.<\/span><\/p>\n

Recent E-Frauds<\/strong><\/span><\/p>\n

More than 50 p per cent of cyber crimes in India are traced back to Jamtara, leaving cyber cops with sleepless nights and on toes. Fraudsters\u2019 posing as bank managers are traced back to this town, this belt is clearly digital India\u2019s underbelly. Smart phones make the world a less <\/span>unequal place for the Jamtara\u2018s youth <\/span>involved in cyber crime.<\/span><\/p>\n

In September, Delhi Police busted a gang of six people who were running a phishing scam and were operating from Jamtara. The gang was exposed on the complaint of a victim who had called up a toll-free number of Axis Bank from Google which was later found to be fake as no one picked that call. He received another call from another number posing to be a bank employee. The victim was sent a link on which he was supposed to click to resolve his issue with <\/span>the bank. However, he was duped of <\/span>63,800 as soon as he clicked on it<\/span><\/p>\n

\"\"<\/a>Over the past decade, especially since the mobile boom, Jamtara\u2019s unemployed youth found working on phones an easy way to make quick money. There are <\/span>innumerable mobile towers but hardly any signs of development of this district especially on the 17-km road leading from district headquarters Jamtara to Karmatar. The road runs parallel to the railway line, is pockmarked with large potholes. The only thing that catches the eye in this semi-urban setting with a population of about 2,00,000 are the dozen mobile phone towers erected in the fields on either side of the road. And it is these towers that hold the key to Jamtara\u2019s infamy. Records at the Kamtara police station reveal that in between April 2015 and March 2017, police stations from different states have visited the station more than 23 times. Arrested around 33 accused, registered suo moto over 80 cases in between July 2014 to 2017 against 230 residents of that area.<\/span><\/p>\n

These areas that have always been notorious for thugs have the next generation in the pipeline. The only common factor is a team of two youngsters, one with a basic mobile phone and the other, a smart phone. The basic phone is used to make the call even as the smart phone is on standby with an e-wallet opened. The caller identifies himself \u2014 anecdotally. State Bank of India users are vulnerable due to their sheer number and hence, phishing potential \u2014 and declares that the account is up for verification or expiry. Once the card details of the individual are entered, the transaction mostly requires a One Time Password (OTP) to authenticate. At this point, the caller tells his prey that he has sent across a code for him to repeat to him. Once the caller reads out the number, the transaction is complete.<\/span><\/p>\n

Where the money goes?<\/strong><\/span><\/p>\n

The money that is sent to e-wallets from the victims\u2019 accounts is usually transferred to multiple platforms \u2014 youngsters recharge villagers DTH and mobile accounts in exchange for lesser amounts of money. In other cases, funds get transferred into wallets on e-commerce <\/span>sites, which the criminals then use to make extravagant online purchases. While it isn\u2019t easy to spot the spoils <\/span>of these e-thefts, there are little hints sprinkled across Jharkhand\u2019s villages. Several modest houses for instance, <\/span>have been transformed into classier <\/span>middle-class homes in the last two <\/span>years.<\/span><\/p>\n

One of the kingpins was arrested in December 2019, but data reveals that phishing and hacking has doubled during the Lockdown months. In June 2019, cases were 672 which doubled to 1006 in June 2020 Can the government and police curb the menace completely?<\/span><\/p>\n

The targets of Jharkhand\u2019s e-robbers have spread across the country, and range from businessmen to housewives to retired army personnel and celebrities.<\/span><\/p>\n

Do not share your bank login with anyone, even if the person claims to be a bank employee. Check the statements regularly to ensure no fraudulent transactions have been made. Do not click on malicious link. Always check a link before clicking on it oneself.Report to the bank immediately.<\/span><\/p>\n

\n

The author is an Associate Professor & Dean of Faculty of National University of Study and Research in Law, Ranchi. Views expressed are her own<\/em><\/span><\/p>\n

letters@tehelka.com<\/span><\/p>\n

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When my phone buzzed, a husky voice echoed. Posing to be the Manager of State Bank, he informed me that that my KYC was not updated with my bank account. I was surprised for a moment. Being stranded for a long period at my working place due to Covid 19 pandemic, there was no way […]<\/p>\n","protected":false},"author":134,"featured_media":329498,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[23,2205],"tags":[11650,11975],"_links":{"self":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/329466"}],"collection":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/users\/134"}],"replies":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/comments?post=329466"}],"version-history":[{"count":2,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/329466\/revisions"}],"predecessor-version":[{"id":329502,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/329466\/revisions\/329502"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/media\/329498"}],"wp:attachment":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/media?parent=329466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/categories?post=329466"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/tags?post=329466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}