{"id":324714,"date":"2020-07-17T08:30:13","date_gmt":"2020-07-17T08:30:13","guid":{"rendered":"http:\/\/tehelka.com\/?p=324714"},"modified":"2020-07-17T08:30:16","modified_gmt":"2020-07-17T08:30:16","slug":"pampering-the-taste-buds-without-cooking","status":"publish","type":"post","link":"https:\/\/tehelka.com\/pampering-the-taste-buds-without-cooking\/","title":{"rendered":"Pampering the taste buds without cooking"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\"><a href=\"http:\/\/tehelka.com\/pampering-the-taste-buds-without-cooking\/50-20\/\" rel=\"attachment wp-att-324729\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-324729 aligncenter\" src=\"http:\/\/tehelka.com\/wp-content\/uploads\/2020\/07\/50-1-300x198.jpg\" alt=\"\" width=\"577\" height=\"381\" srcset=\"https:\/\/tehelka.com\/media\/2020\/07\/50-1-300x198.jpg 300w, https:\/\/tehelka.com\/media\/2020\/07\/50-1-696x458.jpg 696w, https:\/\/tehelka.com\/media\/2020\/07\/50-1-638x420.jpg 638w, https:\/\/tehelka.com\/media\/2020\/07\/50-1.jpg 735w\" sizes=\"(max-width: 577px) 100vw, 577px\" \/><\/a>How often have you returned home after a\u00a0<\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">tiring, long day at work and decided to just order in food? Or subscribed to those meal delivery plans where the food comes packaged and ready to eat or prepped with all ingredients ready <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">to be cooked?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Young working couples and single working professionals are increasingly eschewing cooking at home and opting to order food through delivery apps or subscribing to meal service plans to avoid the hassle of grocery shopping, cooking and cleaning. However; opinions remain divided: whether these options are economically viable and healthy in the long term when compared to cooking at home. Whatever may be the reasons, there is a growing demand for food delivery among youths in India. About 60 per cent of smart phone users have a food-related app on their devices and 50 per cent of them use it to order online.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">The rise of food delivery gave birth to an entirely new concept: the \u2018Cloud kitchen\u2019. Multiple successful cloud kitchens are operating throughout the world. The concept is getting popularity like never before. This is a very young industry and still evolving. \u2018Faasos\u2019 (known as Rebel Foods) had started in 2011 by two young entrepreneurs of India. \u2018Faasos\u2019, which has become one of the top cloud kitchen companies in the world, till now has garnered a total amount of $276.1m in investment, expanding its empire globally. Swiggy Access, which launched only in Bengaluru last year, has expanded to include 30 restaurants with 36 kitchens in 4 new cities including Delhi, Mumbai, Kolkata and Hyderabad. Both, food delivery aggregators Swiggy and Zomato are renewing focus on their cloud kitchen restaurants to start open up amid the Covid-19 pandemic.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">While a growing number of consumers order their food through third-party delivery apps such as Zomato, Swiggy and so on, most of the foodies might not even know that their meal was prepared in a dark kitchen also known as Cloud kitchen. Customers can order food like Indian meal boxes, Chinese, South <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Indian, Rice &amp; Biryani combos, variety of wraps, and desserts from mobile app or website. So, what are these \u2018Cloud \/dark kitchens\u2019?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\"><strong>One concept, many names:<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Cloud kitchens \u2014 which are also known as ghost kitchens, dark kitchens, virtual restaurants or restaurant-as-a-service (RAAS for short)\u00a0 are designed exclusively for online ordering and delivery. There is no brick-and-mortar location. There are no servers. There\u2019s just a shared kitchen, with staff cooking top-notch meals and a delivery crew distributing the food to hungry patrons at home or at work. Rather than cooking for eat- in dinners expensive to the pockets, cloud kitchens cook purely for delivery. So the food that is produced there can only be consumed either at office, home \u2013depending on the choice of the customers. Working <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">couples, single, bachelors or oldies can benefit. In a broader sense, it is a delivery-only restaurant.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">It is the success of online ordering players, such as, these third-party delivery channels through which food businesses connect customers and quickly deliver meals to their doorstep. Getting food out to the customer has become easier, even for smaller, single restaurants &#8211; a change which has led to an <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">increased offer to match the ever-growing demand.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\"><strong>Compensating loss<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Cloud kitchens are helping restaurants to compensate for their losses since the time of the pandemic. While everything was shut down due to Covid pandemic, working with 25 per cent of skeletal staff was difficult. But with few available staff, this food business model gave a new lease of life to many restaurateurs not only to continue functioning, but to even set up another community kitchen to feed those in need.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\"><strong>A profitable model <\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Many see it as a profitable model, since it requires no physical space to operate from beyond a kitchen and is solely <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">dependent on third party integrations, orders placed on calls, apps and websites for functioning.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">While the trend was becoming increasingly popular in pre-Covid times, its relevance has increased manifold during the pandemic, since was the best way to keep the food business afloat while maintaining social-distancing guidelines.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">These kitchens are of a delivery-only format, hence there is no need to spend big on infrastructure cost. Instead, one can focus on your food quality, quicker turn around and providing faster delivery to your customers. This may make Cloud Kitchen a popular food start up idea. All that is required is a good chef.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Not having to provide customers seating and waiting areas, it significantly lowers the cost of rent. Additionally, there\u2019s no need to hire serving staff either. Cloud restaurants are therefore a great way for restaurant owners to reduce overheads while increasing their capacity to cater to the increased food delivery market.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">As per the latest guidelines, the restaurants may resume function but it will take a while before they operate in full capacity. This leads to an alternate option explored; cloud kitchen is one such solution to keep the business going. It helps restaurants to compensate for the losses suffered during the time of pandemic.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Many see it as a profitable model, since it requires no physical space to operate from beyond a kitchen and is solely dependent on third party integrations, orders placed on calls, apps and websites for functioning.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\"><strong>In tier-1&amp; tier-2 cities<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">The concept of Cloud kitchen has taken imagination in Tier one and Tier two cities. One such example of Cloud model is \u2018Go Litti\u2019 outlet in Ranchi, Jharkhand. Food &amp; Beverage Entrepreneurs, Sameer Kataruka and Ankush Raj ,founders of \u2018Go Litti\u2019 outlet, had a vision of turning Litti Chokha, the street food of Bihar -Jharkhand, into an impactful brand around the country. They were driven by passion that led to \u2018Go Litti\u2019, a restaurant chain, which they started in 2016.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">At \u2018Go Litti\u2019 outlet, the entire concept of Litti has been moulded into a new avatar. Apart from being deceptively delicious, it has cooling properties and keeps one active throughout the day in summers. Raj and Kataruka, founders of \u2018Go Litti\u2019, have been constantly experimenting with the product by keeping in view the customer tastes and preferences. They have segmented the customer base on the basis of their age groups and choices. This helped them in customizing products. Ranchi, not being a metropolitan city, has currently \u2018Go Litti\u2019 three physical outlets. According to Raj and Kataruka, three outlets are more than enough for the entire city as they are catering to almost all segments of the city. Litti is now gaining momentum all over the country due to \u2018Go Litti\u2019.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">This proves how start ups can do wonders if one has a passion and drive to do. The rest is history.<\/span><\/p>\n<p style=\"text-align: justify;\"><em><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">The author is an Associate Professor &amp; Dean of National University of Study &amp; Research in Law, Ranchi. Views are her own<\/span><\/em><\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">letters@tehelka.com<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How often have you returned home after a\u00a0tiring, long day at work and decided to just order in food? Or subscribed to those meal delivery plans where the food comes packaged and ready to eat or prepped with all ingredients ready to be cooked? Young working couples and single working professionals are increasingly eschewing cooking [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":324729,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[23,2205],"tags":[13190],"_links":{"self":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/324714"}],"collection":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/users\/134"}],"replies":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/comments?post=324714"}],"version-history":[{"count":2,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/324714\/revisions"}],"predecessor-version":[{"id":324731,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/324714\/revisions\/324731"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/media\/324729"}],"wp:attachment":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/media?parent=324714"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/categories?post=324714"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/tags?post=324714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}