{"id":316717,"date":"2019-11-14T11:49:28","date_gmt":"2019-11-14T11:49:28","guid":{"rendered":"http:\/\/tehelka.com\/?p=316717"},"modified":"2019-11-14T11:49:31","modified_gmt":"2019-11-14T11:49:31","slug":"retail-details-ecommerce-fails-traditional-businesses","status":"publish","type":"post","link":"https:\/\/tehelka.com\/retail-details-ecommerce-fails-traditional-businesses\/","title":{"rendered":"Retail details: Ecommerce fails traditional businesses"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\"><a href=\"http:\/\/tehelka.com\/retail-details-ecommerce-fails-traditional-businesses\/32-6\/\" rel=\"attachment wp-att-316726\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-316726 aligncenter\" src=\"http:\/\/tehelka.com\/wp-content\/uploads\/2019\/11\/32-300x205.jpg\" alt=\"\" width=\"615\" height=\"420\" srcset=\"https:\/\/tehelka.com\/media\/2019\/11\/32-300x205.jpg 300w, https:\/\/tehelka.com\/media\/2019\/11\/32-768x525.jpg 768w, https:\/\/tehelka.com\/media\/2019\/11\/32-218x150.jpg 218w, https:\/\/tehelka.com\/media\/2019\/11\/32-696x475.jpg 696w, https:\/\/tehelka.com\/media\/2019\/11\/32-615x420.jpg 615w, https:\/\/tehelka.com\/media\/2019\/11\/32.jpg 795w\" sizes=\"(max-width: 615px) 100vw, 615px\" \/><\/a>Our Special Story in <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Tehelka in the previous issue was about e-commerce outlets pushing big retailers to bankruptcy with top brands announcing closure of stores. Now days after the story, the traders body CAIT has threatened to launch a nationwide movement to protest against e-commerce <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">majors Amazon and Flipkart, alleging they are flouting FDI Policy norms and destroying retail business. The Confederation of All India Traders said that a memorandum would be submitted to MPS and \u201cdharnas\u201d would be organized in 200 cities.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">It is learnt that the Competition Commission of India (CCI) is planning a policy advisory for the e-commerce <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">industry to come out with solutions over concerns over deep discounting and predatory pricing across online platforms. The CCI would issue a soft policy advisory in this regard shortly.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">CCI Chairperson Ashok Gupta agreed that, \u201cnobody can deny that online is here to stay\u201d but added that e-commerce industry has to address all concerns being raised by retail sector in India.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Praveen Khandelwal, secretary-general, Confederation of All India Traders (CAIT) observed that \u201cPolicy is the <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">domain of every country and if multinational corporations wish to carry on <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">business, they are under obligation to follow the policy in letter and spirit\u201d. Khandelwal said that \u201cCustomers are <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">going online because of the unbelievable discounts. Because of this sales at offline businesses are down 30 per cent to 40 per cent this month.\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Of late, there have been complaints galore about deep discounting and\u00a0<\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">offline traders are up in arms against <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">the e-commerce companies and the government demanding a \u201clevel playing field\u201d. A policy is likely to be decided in next couple of months with e-commerce players insisting that more foreign <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">investment must come in and business environment improved. The prospective policy would limit the maximum discount on a product and give detailed break-ups of the discount in the pricing details, to ensure e-commerce portals are not the ones financing it.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">The CAIT has been pressing hard and the government has made it clear that it wants to ensure offline retailers are not rooted out by major e-commerce firms. Online marketplaces, on their part, have always maintained that they were following all the guidelines around discounting and that it is the seller offering the discounts. Offline traders or traditional traders want the policy framework in place with a clarity on the issue of deep discounting pricing.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">E-commerce companies offer deep discounts particularly before the onset of festival season. Recently before Diwali and other festivals, the online companies launched their heavy sales and offered unheard of discounts. On their part, the e-commerce platforms have been claiming that deep discounts are offered by the sellers only. They are at pains to explain that e-marketplaces themselves have not directly or indirectly influenced them on the matter.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">The traditional retailers and trader bodies like CAIT allege that online companies come out with mega sales under their names and not in the name of different selling brands. It is learnt that the government is looking into whether hefty discounts offered on Walmart-owned Flipkart and Amazon.com during their online festive sales violate foreign investment rules. The government was reviewing complaints and evidence filed by the Confederation of All India Traders, a group representing some 70 million brick-and-mortar retailers.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">The traders\u2019 body CAIT has announced a series of actions and protests this month to get the government\u2019s attention. It had earlier written to the Prime Minister urging him to take action against ecommerce discounts. It is learnt that farmers, hawkers, small industries and self entrepreneurs will be asked to join the movement. Reports suggest that after taking ecommerce companies to mediatory meetings, courtrooms, and the government, the Confederation of All India Traders has now called for a <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">nationwide agitation against Flipkart, Amazon and other ecommerce companies to continue its months-long protests.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Actually, the major issue is of neutrality because online sales directly affect the profitability of traditional sellers and the e-commerce creates a sort of \u201cconflict of interest.\u201d A survey by The E-Commerce Council of India (TECI) found that 89 per cent of the respondents felt that neutrality of the marketplace was important as a core principle and that marketplaces should not have any of its own or related party sellers on the platform. Also about 94 per cent felt that sellers controlled <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">by the marketplace hurt the business of independent sellers on the platform. About 90 per cent respondents said private labels by marketplaces create a conflict of interest for the marketplace and that marketplaces should not be <\/span><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">allowed to sell their private labels on their platform.\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">Survey done by TECI, saw participation from 541 respondents who were selling online for at least 12 months on Flipkart, Amazon, Snapdeal, Paytm Mall and ShopClues. The survey found 89 per cent respondents saying \u201cthe laws, rules and responsibilities for online sales should have parity with those for offline sales\u201d.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">While the survey obliquely supports the view point of the CAIT, the traders body has alleged that both Flipkart and Amazon are flouting the government\u2019s foreign direct investment (FDI) policy rules and destroying the country\u2019s retail business through predatory pricing and deep discounting.<\/span><\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt; font-family: 'times new roman', times, serif;\">letters@tehelka.com<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Special Story in Tehelka in the previous issue was about e-commerce outlets pushing big retailers to bankruptcy with top brands announcing closure of stores. Now days after the story, the traders body CAIT has threatened to launch a nationwide movement to protest against e-commerce majors Amazon and Flipkart, alleging they are flouting FDI Policy [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":316726,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[23,2205],"tags":[1413,12017,12019,1414,12018,1415],"_links":{"self":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/316717"}],"collection":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/comments?post=316717"}],"version-history":[{"count":2,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/316717\/revisions"}],"predecessor-version":[{"id":316728,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/posts\/316717\/revisions\/316728"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/media\/316726"}],"wp:attachment":[{"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/media?parent=316717"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/categories?post=316717"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tehelka.com\/rest-api\/wp\/v2\/tags?post=316717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}