L-G approves Delhi govt’s scheme for doorstep delivery of 40 public services

Green Signal for Doorstep Delivery Scheme

The Lieutenant-Governor’s office on January 15 issued a statement approving the programme aimed at doorstep delivery of public services proposed by Aam Aadmi Party (AAP) government. The mentioned scheme was cleared by the Cabinet on November 16 last year.

Delhi Lieutenant Governor Anil Baijal approved the scheme which will allow the citizens to get important works involving government departments done by a third party without you having to step out of their homes.


  • Assistants will turn up at the doorstep of individuals willing to avail certain government services and upload requisite documents online, ending the need for them to visit government offices
  • Government to set up internet kiosks to provide employment opportunities to educated unemployed youth
  • Internet Kiosks to help those who are not able to access the internet and also help in delivery of the services
  • Government to work out a financial model to provide soft loan to set up these kiosks

The facility will be provided for 40 services across eight government departments.

The services include registration of caste certificates, marriage, birth and death certificates, driving licence, transfer of ownership of vehicles, new water or sewer connection and old age pension scheme.

One has to call the helpline number to avail the scheme, after which a ‘mobile sahayak’ (facilitator) will be assigned to that particular person.

The LG said the scheme was cleared after CM Kejriwal “assured that the government will simultaneously work to plug the gaps in the digital delivery of services from the ‘application’ to the ‘delivery’ stage” in the prevailing online system a report said.

Minutes after the L-G’s office issued a statement announcing the approval, the Chief Minister thanked the Lieutenant Governor on Twitter