India’s bureaucratic system is dived into INDIAN ADMINISTRATIVE SYSTEM IAS GRADE -A and Lower level bureaucracy. There is a need to reform bureaucracy nowadays because our bureaucracy is facing the problem of credibility.
Bureaucrats fulfill the important roles like implementing laws, making and enforcing rules, and settling disputes through administration. Bureaucracy is the important pillar of Indian democracy. The function of running administration is to tactile the day to day administration in accordance with the rules, policies, laws, and decisions of the government.
There are various negative aspects of IAS System according to a survey there is a tendency to serve their political masters more than public. Ensured job security have made IAS officers indolent and arrogant.
There are negative aspects of lower level bureaucracy also according to the survey there is less concern for wasting public money and work was not done in an efficient and timely manner.
Promotions were based on seniority rather than merit. Some respondent argue that present bureaucratic system had features of the British – era legacy and do not touch me attitude.
54%believed that system is a complete failure and needed reform with a zero based approach necessary to improve it. Respondents were critical of present training as lacking in focus on attitude, humanity, and critical thinking and more emphasis on learning rule books, and file management.
No accountability, cost consciousness or consideration for delivery of quality service in Indian bureaucracy. It needs reform to introduce professionalism, accountability and efficiency and effectiveness to enable it to contribute to good governance.
One way to reform bureaucracy is to introduce NEW PUBLIC MANAGEMENT it breaks the hierarchy and rigidity through debureaucratization and de- centralization of decisions.
Another way to reform bureaucracy is to change the way public officials interact with people which has witnessed a shift in the post of RTI (RIGHT TO INFORMATION) RTI act created a certain level of transparency among public servants. Initially citizens were unable to know the status of public services available to them and reason for their failure to access them. RTI has increased transparency of public officers.