BSNL starts India’s first internet telephony service

State-run telecom firm Bharat Sanchar Nigam Ltd (BSNL) on Wednesday launched its first internet telephony service in the country.

The service will let users dial any telephone number in India through its mobile app.

“Wings” the company’s mobile app, will help BSNL customers to make calls to any phone number with in the country.

Earlier phone calls on mobile apps was possible only with particular app users and not on telephone numbers. 

“In present competitive environment, increase in market share by BSNL is laudable. I congratulate BSNL management for internet telephony, which will enable consumers to make call without SIM,” Telecom Minister Manoj Sinha said after inaugurating the service.

Using this service, BSNL customers will be able to make calls on any network in the country even by using BSNL, wi-fi or internet from any other service provider.

Companies, who hold valid telecom licence, can provide app-based calling service even by using wi-fi connection, permitted by Telecom Commission, highest-decision making body of the Department of Telecom. 

The service provider will be required to comply with all the interception and monitoring related requirements and calls will be charged by telecom operators and all rules related to normal calls will be applicable on them.

The service registration process will start in a week and the services will be activated from July 25 onwards.